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Accessibility Statement

MEO® is committed to making this website accessible in accordance with the German Barrier-Free Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG) and EU Directive 2019/882 (European Accessibility Act).

This statement applies to all digital content available at www.meo.de, particularly our online shop, along with all associated features and site areas.

Current Accessibility Status:

This website is largely accessible in compliance with the requirements set by EN 301 549 V3.2.1 (2021-03). We have implemented numerous measures to improve accessibility and are continuously optimizing the site.

Measures Already Implemented:

  • Structured page design with clear navigation
  • Use of semantic HTML for screen reader compatibility
  • Alternative text for images and visual elements
  • Contrast levels compliant with WCAG 2.1 AA
  • Keyboard navigation for all main functions
  • No time-sensitive or flashing content


Standards Used:

Website accessibility has been assessed based on the following technical standards:

  • EN 301 549 V3.2.1 (2021-03) – Accessibility requirements for ICT products and services
  • WCAG 2.1 – Web Content Accessibility Guidelines (AA compliance level)


Evaluation Method:

The website evaluation was conducted via self-assessment using tools such as WAVE, Axe DevTools, and manual testing across various devices and screen resolutions.

Feedback and Contact:

If you encounter any issues accessing content or have suggestions for improving accessibility, please contact us. We take your concerns seriously and will respond as quickly as possible.

Contact:

Email: [email protected]
Phone: +49 (0) 2366 500 500

(Regular connection charges to a German landline apply. Costs from mobile networks or international calls may vary.)

Accessible Communication Options:

Upon request, we can provide information in simplified language or through alternative communication methods.

Enforcement Procedure:

If you are not satisfied with the handling of your request or do not receive a response, you may contact the responsible enforcement body:

Market Surveillance Authority for Accessibility of Products and Services (MLBF)
c/o Ministry of Labor, Social Affairs, Health and Equality Saxony-Anhalt
Department for Disability Policy / MLBF
P.O. Box 39 11 
39135 Magdeburg, Germany
Phone: +49 (0) 391 567 4530
Email: [email protected]

This statement is issued in accordance with Section 4 of the Accessibility Requirements Regulation (BFAV) in conjunction with Section 3 of the BFSG.

Date of Statement: June 27, 2025

Author of Statement: MEO Vertriebs GmbH, Germany