MEO Products

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Shipping Information for Your Order

At MEO, we want you to receive your order quickly, discreetly, and reliably. Below you'll find all essential details about shipping and delivery.

Delivery Times

Most of our items are in stock and ready to ship immediately. Delivery times typically range from 3–5 business days. In rare cases, depending on product availability, shipping may take up to 8–10 weeks. Exact shipping times are always provided directly on each product page.

Express Delivery

Need your order urgently? Choose our express shipping option during checkout, and you'll receive your package as early as the next business day. Express shipping fees vary depending on the weight of your order and your shipping destination. These fees will be clearly shown in your shopping cart.

Scheduled Delivery

Want your order delivered on a specific date? No problem! During checkout, select "Scheduled Delivery" and enter your preferred delivery date. Scheduled deliveries are typically available starting from the 3rd or 5th business day after ordering. Deliveries occur Monday through Friday; however, we cannot guarantee specific delivery times (morning or afternoon).

International Shipping

We ship worldwide with our trusted logistics partners, UPS and DHL. Delivery within the European Union typically takes 2–3 business days. For orders outside the EU, delivery usually takes approximately 5 business days. Please be aware that international shipments may be subject to customs fees or local taxes, which are your responsibility. For more information, please contact your local customs office.

Discreet Shipping

Your privacy is extremely important to us at MEO. All orders ship in discreet, plain packaging without any branding or indication of contents. Even your credit card statement will display discreet billing without reference to purchased products.

We can also deliver your package to alternative addresses, such as offices or other preferred locations.

Data Protection and Privacy

We prioritize your privacy and data protection. All personal information is handled strictly confidentially and used solely for processing your order. Our team members are contractually bound to uphold the highest standards of data security and confidentiality.

Damaged Shipments

Should your order arrive damaged, please refuse delivery immediately and contact us right away. We will promptly arrange for a replacement or refund.

Contact

For questions regarding deliveries, shipping options, or any other inquiries, our customer service team is here to help:

MEO Vertriebs GmbH
Lise-Meitner-Str. 9
45699 Herten, Germany
Email: info@meo.de
Phone: +49 (0) 2366 500510
Regular connection charges to a German landline apply. Costs from mobile networks or international calls may vary.